Defence Organisation

Service Type... Business Case Development

Project Description...

An engineering and maintenance system was in the process of rolling out across the various sites support aerospace capabilities for our client.

While the implementation was accepted, there was scope for improvement in the functionality of the system which would improve daily operational procedures and processes.

Phoenix was engaged to assist in developing a business case to determine the prudent investment in this system, focusing on realization of benefits over the future life of the system.

Phoenix’s Scope...

Phoenix worked with the client to identify specific areas for improvement, including infrastructure and application functionality, based on a cost/benefit analysis and risk management strategy.

Client Outcome...

The Project Board approved the Business Case for investment in the upgrade of the engineering and maintenance system, taking into account the strategic direction of the client and prudent investment decisions.


Defence Organisation

Service Type... Risk Management Services

Project Description...

The engineering and maintenance system, was being transferred to a new division during its implementation program. This transfer to new management contained risks that needed to be managed.

Phoenix’s Risk Management methods and endorsements provide us with the mandate to complete risk management services.

Phoenix was engaged to assess the risks in accepting and managing the engineering and maintenance system, due for roll out, and its transitional support and maintenance arrangements.

Recommendations and a risk management plan were accepted by management and actions put into place to manage the risks.

Phoenix’s Scope...

Phoenix carried out a risk management assessment and due diligence on specific arrangements, and recommended practical actions in managing risks of the ongoing implementation and management of the system.

Client Outcome...

Our clients management had a clear understanding of the risks involved in implementing and managing the system, and an action plan of recommendations in moving forward.

Given management commitment to carrying out these actions, the residual risk was assessed as low, thereby satisfying proper governance and risk management requirements.